Shipping Policy

Shipping Methods

For shipping to Hong Kong, Macau, or Taiwan, SF Express will deliver it; for shipping outside the aforementioned areas, the order will be delivered by SF Express international.

You may be required to sign on the package to receive it, so please select an address where someone is available during office hours.

Shipping Cost & Delivery Time

Shipping costs vary depending on your location and desired shipping speed. Please add your selected items to your shopping cart and enter your shipping address on the checkout page to get a shipping quotation.

Hong Kong address: 1 to 3 business days shipping time after dispatch. Outside Hong Kong: 5-22 business days shipping time after dispatch.   However, the actual arrival date may be earlier or later than the chosen date. Please keep that in mind so you may receive the package in time.

VATs & Taxes

Some countries apply duties or VAT on shipments received from Hong Kong. You are responsible for any such extra taxes or fees your government applies to get the package delivered.

*Delivery time frames are approximate only. In any event of unforeseeable, extraordinary circumstances such as weather, strikes and lockouts, transportation and customs check may cause a delay in delivery time, and STORYCASE shall not be liable for such delay in delivery or any losses.